Leading Medical Clinic in Plovdiv

Personal Data Protection

Last updated: 17.03.2026

Medicus Alpha SHBAL EOOD. processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the applicable Bulgarian legislation.

1. Data Controller

“Medicus Alpha Medical Center” Ltd.
PLOVDIV
21 Veliko Tarnovo Str
+359 32 634463
+359 32 624881
Mobile:
+359 896661171
info@medicusalpha.com
medicusalpha@yahoo.com

2. Categories of Personal Data

In the course of providing medical services, the following categories of personal data may be processed:

  • identification data (name, personal identification number, etc.)
  • contact details (phone number, email, address)
  • health data (medical condition, medical history, examinations)
  • data required under applicable law

Health data constitutes a special category of personal data and is processed with an increased level of protection.

3. Purposes of Processing

Personal data is processed for the following purposes:

  • provision of medical services
  • diagnosis and treatment
  • maintaining medical records
  • compliance with legal obligations
  • communication with patients

4. Legal Basis

Processing of personal data is based on:

  • compliance with legal obligations
  • provision of healthcare services
  • public interest in the field of public health

5. Data Retention

Personal data is stored for periods determined by the applicable legislation, including requirements related to medical documentation.

After the expiration of the applicable retention periods, the data is deleted or anonymized.

6. Data Recipients

Personal data may be disclosed to:

  • medical professionals
  • administrative staff (where necessary)
  • public authorities (e.g. National Health Insurance Fund, tax authorities, courts)
  • service providers acting as data processors under contractual obligations

All recipients are required to ensure an adequate level of data protection.

7. Data Security

“Medicus Alpha Medical Center” Ltd. implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or unlawful disclosure.

8. Data Subject Rights

You have the right to:

  • access your personal data
  • request correction of inaccurate data
  • request restriction of processing
  • object to processing
  • request erasure where applicable

Requests may be submitted using the contact details provided above.

9. Complaints

If you believe your rights have been violated, you have the right to lodge a complaint with the competent supervisory authority:

Commission for Personal Data Protection (CPDP)
Republic of Bulgaria
www.cpdp.bg

10. Updates

This document may be updated in case of changes in legislation or in the activities of the medical center.